PRIVACY POLICY

Your privacy is critically important to us.

Data Controller Information

Jackson Giles Legal Services is the data controller for your personal information.

Company Details:

  • Company Name: Jackson Giles Legal Services
  • Registered Office: 1st Floor 1 St James Court Friar Gate Derby East Midlands DE1 1BT
  • Company Registration Number: 16214558

Contact Details for Data Protection Matters:

  • Email: privacy@jacksongiles.co.uk
  • Phone: 01332 215 151
  • Post: Data Protection Officer, Jackson Giles Legal Services, 1st Floor 1 St James Court Friar Gate Derby East Midlands DE1 1BT

It is Jackson Giles Legal Services (JGLS) policy to respect your privacy regarding any information we may collect while operating our website. This Privacy Policy applies to Jackson Giles Legal Services (hereinafter, “us”, “we”, or “https://jacksongiles.co.uk”). We respect your privacy and are committed to protecting personally identifiable information you may provide us through the Website. We have adopted this privacy policy (“Privacy Policy”) to explain what information may be collected on our Website, how we use this information, and under what circumstances we may disclose the information to third parties. This Privacy Policy applies only to information we collect through the Website and does not apply to our collection of information from other sources.

This Privacy Policy, together with the Terms and conditions posted on our Website, set forth the general rules and policies governing your use of our Website. Depending on your activities when visiting our Website, you may be required to agree to additional terms and conditions.

Lawful Basis for Processing Personal Data

We process your personal data under the following lawful bases:

For Legal Services:

  • Lawful Basis: Performance of a contract or taking steps to enter into a contract
  • Purpose: Providing legal advice, will writing, trust services, and related legal services
  • Data Collected: Name, address, contact details, financial information, family details, asset information

For Marketing Communications:

  • Lawful Basis: Legitimate interests (with your consent where required)
  • Purpose: Sending newsletters, updates about our services, and relevant legal information
  • Data Collected: Name, email address, communication preferences

For Website Analytics:

  • Lawful Basis: Legitimate interests
  • Purpose: Understanding how our website is used to improve user experience
  • Data Collected: IP addresses, browser type, pages visited, time spent on site

For Legal/Regulatory Compliance:

  • Lawful Basis: Legal obligation
  • Purpose: Anti-money laundering checks, professional conduct requirements, regulatory reporting
  • Data Collected: Identity verification documents, source of funds information

Website Visitors

Like most website operators, Jackson Giles Legal Services collects non-personally-identifying information of the sort that web browsers and servers typically make available, such as the browser type, language preference, referring site, and the date and time of each visitor request. Jackson Giles Legal Services purpose in collecting non-personally identifying information is to better understand how JGLS visitors use its website. From time to time, JGLS may release non-personally-identifying information in the aggregate, e.g., by publishing a report on trends in the usage of its website.

Jackson Giles Legal Services also collects potentially personally-identifying information like Internet Protocol (IP) addresses for logged in users and for users leaving comments on https://jacksongiles.co.uk blog posts. JGLS only discloses logged in user and commenter IP addresses under the same circumstances that it uses and discloses personally-identifying information as described below.

Gathering of Personally-Identifying Information

Certain visitors to Jackson Giles Legal Services websites choose to interact with JGLS in ways that require JGLS to gather personally-identifying information. The amount and type of information that JGLS gathers depends on the nature of the interaction. For example, we ask visitors who sign up for a blog at https://jacksongiles.co.uk to provide a username and email address.

Your Rights Under UK GDPR

You have the following rights regarding your personal data:

Right of Access: You can request copies of your personal data and information about how we process it.

Right to Rectification: You can ask us to correct inaccurate or incomplete personal data.

Right to Erasure: You can request deletion of your personal data in certain circumstances.

Right to Restrict Processing: You can ask us to limit how we use your personal data in certain situations.

Right to Data Portability: You can request your data in a portable format to transfer to another service provider.

Right to Object: You can object to processing based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision Making: You have rights relating to automated decision-making and profiling (if applicable).

How to Exercise Your Rights:

  • Email: privacy@jacksongiles.co.uk
  • Write to: Data Protection Officer, Jackson Giles Legal Services, 1st Floor 1 St James Court Friar Gate Derby East Midlands DE1 1BT
  • We will respond within one month of receiving your request

Security

The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

We implement appropriate technical and organisational measures to protect your personal data:

Technical Measures:

  • Encryption of data in transit and at rest
  • Secure hosting with reputable providers
  • Regular security updates and patches
  • Access controls and authentication systems

Organisational Measures:

  • Staff training on data protection
  • Data processing agreements with third parties
  • Regular review of data processing activities
  • Incident response procedures

Data Retention Periods

We retain your personal data for the following periods:

Client Files and Legal Work:

  • Retention Period: 7 years after completion of work (or longer if required by law)
  • Reason: Professional indemnity insurance requirements and potential legal claims

Marketing Communications:

  • Retention Period: Until you unsubscribe or 3 years from last engagement
  • Reason: Maintaining effective communication with interested parties

Website Analytics:

  • Retention Period: 26 months
  • Reason: Understanding long-term website usage patterns

Identity Verification Documents:

  • Retention Period: 5 years after end of business relationship
  • Reason: Anti-money laundering regulations

Enquiry Forms (Non-clients):

  • Retention Period: 2 years from last contact
  • Reason: Follow-up on potential legal services

International Data Transfers

Third Country Transfers: When we use third-party services that may transfer your data outside the UK/EU, we ensure adequate protection:

Google Services (Analytics, AdWords):

  • Countries: United States
  • Safeguards: Google’s Binding Corporate Rules and Standard Contractual Clauses
  • Adequacy Decision: Based on approved transfer mechanisms

Email and Communication Services:

  • Countries: United States
  • Safeguards: Standard Contractual Clauses and appropriate technical measures

We only transfer personal data to third countries with adequate protection or appropriate safeguards in place.

Advertisements

Ads appearing on our website may be delivered to users by advertising partners, who may set cookies. These cookies allow the ad server to recognize your computer each time they send you an online advertisement to compile information about you or others who use your computer. This information allows ad networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you. This Privacy Policy covers the use of cookies by Jackson Giles Legal Services and does not cover the use of cookies by any advertisers.

Links To External Sites

Our Service may contain links to external sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy and terms and conditions of every site you visit.

We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites, products or services.

https://jacksongiles.co.uk uses Google AdWords for remarketing

JGLS uses the remarketing services to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an enquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

Protection of Certain Personally-Identifying Information

JGLS discloses potentially personally-identifying and personally-identifying information only to those of its employees, contractors and affiliated organizations that (i) need to know that information in order to process it on JGLS’s behalf or to provide services available at JGLS’s website, and (ii) that have agreed not to disclose it to others. Some of those employees, contractors and affiliated organizations may be located outside of your home country; by using JGLS’s website, you consent to the transfer of such information to them. JGLS will not rent or sell potentially personally-identifying and personally-identifying information to anyone. Other than to its employees, contractors and affiliated organisations, as described above, JGLS discloses potentially personally-identifying and personally-identifying information only in response to a subpoena, court order or other governmental request, or when Jackson Giles Legal Services believes in good faith that disclosure is reasonably necessary to protect the property or rights of JGLS, third parties or the public at large.

If you are a registered user of https://jacksongiles.co.uk and have supplied your email address, JGLS may occasionally send you an email to tell you about new features, solicit your feedback, or just keep you up to date with what’s going on with JGLS and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish it in order to help us clarify or respond to your request or to help us support other users. JGLS takes all measures reasonably necessary to protect against the unauthorised access, use, alteration or destruction of potentially personally-identifying and personally-identifying information.

Aggregated Statistics

JGLS, may collect statistics about the behavior of visitors to its website. Jackson Giles Legal Services may display this information publicly or provide it to others. However, Jackson Giles Legal Services does not disclose your personally-identifying information.

Affiliate Disclosure

This site uses affiliate links and does earn a commission from certain links. This does not affect your purchases or the price you may pay.

Enhanced Cookie Information

We use the following types of cookies:

Strictly Necessary Cookies:

  • Purpose: Essential website functionality
  • Lawful Basis: Legitimate interests (no consent required)
  • Duration: Session cookies (deleted when browser closes)

Analytics Cookies:

  • Purpose: Understanding website usage and improving user experience
  • Lawful Basis: Legitimate interests (with opt-out available)
  • Duration: Up to 26 months
  • Third Parties: Google Analytics

Marketing/Advertising Cookies:

  • Purpose: Remarketing and targeted advertising
  • Lawful Basis: Consent (you can withdraw consent at any time)
  • Duration: Up to 12 months
  • Third Parties: Google AdWords

Managing Cookie Preferences: You can manage your cookie preferences by:

  • Adjusting your browser settings
  • Using our cookie preference center [LINK TO COOKIE SETTINGS IF AVAILABLE]
  • Opting out of Google Analytics: https://tools.google.com/dlpage/gaoptout

To enrich and perfect your online experience, JGLS uses “Cookies”, similar technologies and services provided by others to display personalised content, appropriate advertising and store your preferences on your computer.

A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. JGLS uses cookies to help JGLS identify and track visitors, their usage of https://jacksongiles.co.uk, and their website access preferences. JGLS visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using JGLS, with the drawback that certain features of JGLS’s websites may not function properly without the aid of cookies.

By continuing to navigate our website without changing your cookie settings, you hereby acknowledge and agree to JGLS’s use of cookies.

Complaints and Regulatory Contact

If you have concerns about how we handle your personal data, you can:

  1. Contact us directly using the details above
  2. Contact the Information Commissioner’s Office (ICO):
    • Website: https://ico.org.uk
    • Phone: 0303 123 1113
    • Post: Information Commissioner’s Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF

Privacy Policy Changes

Although most changes are likely to be minor, JGLS may change its Privacy Policy from time to time, and in JGLS’s sole discretion. JGLS encourages visitors to frequently check this page for any changes to its Privacy Policy. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.

We may update this privacy policy to reflect:

  • Changes in data protection law
  • Changes to our services or business practices
  • Feedback from regulators or legal requirements

How We Notify Changes:

  • Prominent notice on our website
  • Email notification to active clients (for material changes)
  • Updated “last modified” date on this policy

Credit & Contact Information

This privacy policy was created by JGLS. If you have any questions about this Privacy Policy, please contact us using the contact details provided above.

Last Updated: 21/07/2025 Next Review Date: 21/7/2026

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