Frequently Asked Questions
General Questions
What services do you offer?
We provide Will Writing, Lasting Power of Attorney, and Property Protection Trusts. Our expertise includes comprehensive estate planning and legal protection services. Each service is tailored to meet our clients’ specific needs and objectives.
How long have you been in business?
We have decades of experience in providing estate planning and legal protection services. We’ve built our reputation on delivering quality results and maintaining strong client relationships throughout our journey.
What makes you different from your competitors?
We are a small family run firm who treat all our clients as individuals. Our approach combines personalised service, decades of experience, and comprehensive understanding of estate planning needs. We focus on understanding each client’s unique circumstances and delivering solutions that exceed expectations.
Services & Process
How does your process work?
Our typical process includes:
- Initial Consultation – We discuss your needs, goals, and timeline
- Proposal & Planning – We provide a detailed proposal.
- Implementation – We complete your documents usually within 2 weeks.
- Delivery & Support – Our Support does not just stop after we have provided you with your documents we are always here to help.
Pricing & Payment
How do you determine pricing?
Our pricing is based on several factors including specific clients needs, we provide transparent, detailed quotes with no hidden fees.
Do you require a deposit?
We typically request a deposit. The deposit amount varies based on your specific needs.
Timeline & Delivery
How long does a typical project take?
Timelines vary significantly based on scope and complexity. Simple Wills make take a few days, while more comprehensive trusts could take several weeks. We provide realistic timelines during our initial consultation.
What if I need something urgently?
We understand that needs can be urgent. While we can’t always accommodate rush requests, we’ll do our best to find a solution that meets your timeline.Â
Communication & Support
How do you communicate?
We believe in transparent, regular communication. You’ll receive regular updates via Phone and Email, and we’re always available for questions or concerns throughout the process.
What happens after our documents are completed?
We can provide storage solutions for your documents, or you can keep your documents safe yourself.Â
Getting Started
How do I get a quote?
Simply give us a call 01332 215 151
Do you offer free consultations?
Yes, we offer a complimentary initial consultation to discuss your wishes and determine if we’re a good fit for your needs.
Still Have Questions?
If you don’t see your question answered here, we’d love to hear from you. Get in touch with us:
- Email: phil@jacksongiles.co.uk
- Phone: 01332 215 151
We typically respond to inquiries within a few hours and look forward to discussing how we can help with your Wills